Let’s Build Something Better

Great question. As industry veterans, we’ve identified everything wrong with most agencies and turned it around:

1. 7-14 day delivery with self-imposed penalties if we miss the deadline.

2. No-questions-asked refunds processed immediately.

3. Same-day onboarding. Immediate off-boarding.

4. Monthly video reports (personal, not automated).

5. Clients own everything from day one.

There is a lot more on this, which you can read about here: https://vlahmarketing.com/our-promises/

We deliver fast and talk straight. We don’t trap you in contracts, we hand you the keys. We don’t hide behind retainers, we put our money where our mouth is with penalties and guarantees. We’re built like a tech company that happens to do marketing – systems-first, speed-obsessed, and allergically honest.

In short, business process automation (BPA) is software-driven automation of complex, repeatable business processes that typically span multiple departments and systems.

BPA connects your disconnected systems and creates intelligent workflows. When your CRM gets a new lead, it automatically:

• Creates tasks in your project management system

• Sends welcome emails

• Updates your sales dashboard

• Assigns follow-up reminders

• Logs everything for reporting

The magic happens in the connections between systems, not just within individual tools.

Manual processes cost you more than you realize. US businesses alone lose approximately $3 trillion annually due to data errors and inefficient processes. Every time someone copies data between systems, forwards an email, or “remembers to follow up,” you’re bleeding time and introducing error risk.

The Tangible Benefits:

• Speed: Tasks that took hours happen in minutes

• Accuracy: Eliminates human transcription errors

• Visibility: You actually know where things are in the process

• Scalability: Handles 10x the volume without hiring 10x the people

Regular automation might send you a daily email report. BPA orchestrates entire business operations. It’s the difference between having an automatic coffee maker versus having a restaurant that runs itself.

E-commerce businesses use BPA to automatically manage inventory, process orders, handle customer service escalations, and coordinate shipping – turning a 20-step manual process into a 2-click automated system.

Law firms automate client intake, document management, appointment scheduling, and billing – so attorneys spend time practicing law instead of managing administrative chaos.

Healthcare practices use BPA for patient scheduling, insurance verification, appointment reminders, and record management – reducing administrative burden while improving patient experience.

Business process automation transforms your operations from a collection of manual tasks held together with email and hope into a systematic, scalable business engine that actually works the way you intended.

First of all, poor user experience kills conversion, no matter how good your automation is.

We design the entire customer journey – from first ad click to final purchase – as a single system. Your automation workflows are built around actual user behavior patterns, not assumptions. When someone abandons a cart, our system knows whether it’s a UX issue or a pricing objection, then responds accordingly.

This is turned into a holistic system which enables you to completely eliminate the guessing part and go immediately into the fixing part.

Traditional automation follows simple if/then rules. AI, or Agentic Automation, makes intelligent decisions based on context.

When a lead downloads your guide, basic automation sends a follow-up email. Agentic automation analyzes their behavior, company size, and engagement pattern to determine whether they need a technical demo, pricing information, or more education, and then delivers the right message.

We work with your current stack and optimize from there. We’re not here to sell you software – we’re here to make your existing tools work better together.

If switching platforms makes sense, we’ll show you exactly why with data, not vendor promises.

Absolutely! That’s our specialty.

We take enterprise methodology and apply it at startup speed. You get Fortune 500 systems thinking without Fortune 500 bureaucracy or costs. We’ve consolidated 20+ legacy apps into unified systems. So yes, we can definitely streamline your 5-tool marketing stack.

You own everything from day one: hosting accounts, design files, automation workflows, email lists.

If you want ongoing optimization and new system builds, great. If you want to run it yourself, the documentation and training videos are included. Your choice.

We specialize in e-commerce, healthcare/health tech, and law firms because we understand their unique operational challenges. But our systems thinking applies to any business with repeatable processes. If you’re curious, book a consultation; worst case, we’ll recommend someone better suited for your industry.

If you’re doing the same task more than twice a week, it should be automated.

We’ve automated lead follow-up for solo consultants and inventory management for 8-figure e-commerce brands. Size doesn’t matter – systems do.

We track what matters: conversion rates, cost per acquisition, automation accuracy, time saved, revenue per lead.

No vanity metrics, no “cost per click” nonsense. If it doesn’t impact your bottom line, we don’t measure it.